Wingman Operations Advisory

The Entry Point

Wingman Workshops

Every Wingman engagement starts in the room. A workshop is a facilitated, high-intensity session with your leadership team — two to three days that surface the real problems, align the team, and produce a plan you can execute Monday morning.

Reid Mason facilitating a Wingman workshop
Inside a Wingman session
01

Wingman Waypoint

COMPASS Strategic Planning Workshop

Owners and leadership teams who need a clear direction, a shared language, and priorities everyone can repeat.

Outcome: A 1–3 year COMPASS plan: priorities cross-referenced to metrics and owners, phase-tagged tasks, and a Waypoint follow-up schedule.

What we cover

  • Vision, mission, and values that actually drive decisions
  • The COMPASS Method™ — MDMP fused with Hoshin Kanri, phase by phase
  • Commander's Intent and True North: the mission in plain terms
  • Breakthrough and annual objectives deployed through an X-Matrix
  • Catchball alignment so every owner accepts their target
  • Decision points, triggers, risks, and contingencies
  • KPIs tied to an executable plan
02

Wingman War Room

Operational Excellence / Kaizen Workshop

Teams with a process that's bleeding time, money, or quality — and everyone knows it.

Outcome: A prioritized improvement backlog with quick wins already in motion.

What we cover

  • Process mapping and waste identification
  • Root-cause analysis the whole team participates in
  • Rapid improvement events with owners and deadlines
  • Sustainment: standard work and visual management
03

Wingman Command Center

Executive Operating System Workshop

Leadership teams whose meetings run long, decide little, and repeat the same conversations.

Outcome: A working operating system: cadence, scorecard, and accountability map.

What we cover

  • Meeting cadence and decision rights
  • Scorecards, dashboards, and data visibility
  • Accountability structures that don't depend on the owner
  • Weekly, monthly, and quarterly operating rhythm
04

Wingman Formation

Leadership & Team Alignment Workshop

Teams that are talented but pulling in different directions — or new leaders stepping into bigger roles.

Outcome: An aligned leadership team flying in formation, not as solo pilots.

What we cover

  • Roles, responsibilities, and decision authority
  • Communication norms and conflict protocols
  • Leadership expectations and feedback loops
  • Building trust through operating discipline

Inside Wingman Waypoint

The COMPASS Method™

Wingman’s proprietary strategic planning methodology. It fuses the Military Decision Making Process — the framework used to plan real operations — with Hoshin Kanri, the discipline that turns strategy into daily work. Seven phases, one plan, nothing left to interpretation.

Commander's Intent & True North

Military: Commander's Intent · Hoshin Kanri: True North / Vision

  • The mission in plain terms
  • Desired End State

Objectives & Orders

Military: Order clarity · Hoshin Kanri: Breakthrough + Annual Objectives

  • 3-Year Breakthrough Objectives
  • Annual Objectives

Mission Analysis

Military: Battlefield assessment · Hoshin Kanri: Environmental scan

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats
  • Constraints

Plan & Priorities Matrix

Military: Courses of Action · Hoshin Kanri: X-Matrix deployment

  • Improvement Priorities / Courses of Action

Alignment & Assignment

Military: Task organization · Hoshin Kanri: Catchball

  • Who owns what
  • How buy-in was confirmed

Synchronization & Execution

Military: Sync matrix, decision points · Hoshin Kanri: PDCA — Do

  • Key Decision Points / Triggers
  • Key Risks & Contingencies

Sustainment & Review

Military: After-Action Review · Hoshin Kanri: PDCA — Check/Act

  • Review cadence
  • What “on track” looks like

Priorities & KPI Matrix

The X-Matrix, deployed: every priority cross-referenced against a metric, a target, and an owner.

Tasks to Get There

Concrete, phase-tagged tasks with an owner, a due date, and a status — To Do, In Progress, Done.

Waypoint Follow-Up Schedule

The engine behind Sustainment: monthly or quarterly check-ins for as many months as the plan needs, tracked to completion.

Interactive · Three Questions

Which Workshop Do You Need?

Tell us where the chaos lives and we'll point you at the right room.

Next Step

Which Workshop Fits Your Chaos?

Tell us where the friction is and we'll recommend the right room, the right agenda, and the right people to invite.